Multigate Website
Cookies Policy

Multigate Cookies Policy

1. Introduction

1.1. Welcome to Multigate's Cookies Policy. Our website, www.multigate.io, uses cookies to enhance your browsing experience and to provide our financial services efficiently. This policy explains what cookies are, how we use them, and your choices regarding cookies.

1.2. By using our website and services, including our international money transfer services, you consent to our use of cookies in accordance with this Cookies Policy, unless cookies are strictly necessary for the provision of our website and services.

2. About Cookies

2.1. Definition: A cookie is a small data file containing an identifier (a string of letters and numbers) sent by a web server to a web browser and stored by the browser. The identifier is then sent back to the server each time the browser requests a page from the server.

2.2. Types of Cookies:

2.2.1. Persistent Cookies: Stored by a web browser and remain valid until their set expiry date unless deleted by the user before the expiry date.

2.2.2. Session Cookies: Temporary cookies that expire at the end of the user session when the web browser is closed.

2.3. Cookie Content: Cookies may not contain any information that personally identifies a user, but personal data that we store about you may be linked to the information stored in and obtained from cookies.

3. Cookies That We Use

We use cookies for the following purposes:

3.1. Authentication and Status - we use cookies to identify you when you visit our website and as you navigate our website, and to help us determine if you are logged into our website. The cookies used for this purpose are the User's secured login session tokens.

3.2. Cookie Consent - To store your preferences in relation to the use of cookies more generally, ensuring compliance with legal requirements. The cookies used for this purpose are Finsweet cookies.

4. Cookies Used By Our Service Providers

4.1. Our service providers use cookies, which may be stored on your computer when you visit our website. These include:

4.1.1. Google Analytics - We use Google Analytics to gather information about the use of our website. The information collected via cookies is used to create reports and track user interactions. This helps us optimize our services and user experience. You can find more information by visiting Google's Privacy Policy.

4.1.2. Other Service Providers - We work with various service providers to enhance our services, including payment processors and security providers. These service providers may use cookies to perform their functions effectively. Detailed information about these cookies can be found in their respective privacy policies.

4.2. Managing Cookies:

4.2.1. Most browsers allow you to refuse to accept cookies and to delete cookies. The methods for doing so vary from browser to browser and from version to version. Here are links to instructions for managing cookies in the most commonly used browsers:

4.2.2. Blocking all cookies will negatively impact the usability of many websites, including our own, by preventing certain features from functioning correctly.

4.2.3. If you block cookies, you will not be able to use all the features on our website, including essential functions related to our money transfer services.

5. Cookie Preferences

You can manage your preferences relating to the use of cookies on our website by visiting the cookie preferences section at the bottom-right section of any current page. A cookie button is there, and anyone can update their preferences.

6. Our Details

6.1. This website is owned and operated by Multigate, a leading international financial technology company.

6.2. Contact Information:

You can contact us:

  • Using our website contact form;
  • By telephone via the contact number published on our website, or
  • By email using the email address published on our website.

6.3. Updates to This Policy:

6.3.1. Policy Changes: We may update this Cookies Policy from time to time by publishing a new version on our website.

6.3.2. Notification of Changes: You should check this page occasionally to ensure you are happy with any changes to this policy. We may notify you of significant changes to this policy by email or through the private messaging system on our website.

6.4. Legal Compliance:

6.4.1. Our use of cookies complies with the EU's ePrivacy Directive and the UK's Privacy and Electronic Communications (EC Directive) Regulations 2003. We ensure that cookies are used in a manner that is compliant with applicable data protection laws.

6.5. Consent to Cookies:

6.5.1. Where required by law, we will obtain your explicit consent to use cookies on our website. You will be presented with a cookie consent banner when you first visit our website, allowing you to accept or manage your cookie preferences.

6.6. Data Protection:

6.6.1. Where the use of cookies involves the processing of personal data, our Data Protection Policy will also apply. This includes the disclosure of information about the purposes for which personal data is processed and your rights under data protection law.

6.7. More Information:

If you have any questions about our use of cookies or this Cookies Policy, please contact us using the contact information provided in Section 6.2.